This Privacy Policy describes how Tashani Trading LLC (“we,” “us,” or “our”), a company based in Dubai, United Arab Emirates, collects, uses, and shares your personal information when you visit or make a purchase from tashanitrading.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law – PDPL) and international privacy standards.

1. PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we collect information about individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This is referred to as “Device Information.”

When you make a purchase, we collect personal information such as:

  • Name, billing address, shipping address, email address, phone number
  • Payment information (processed securely by Stripe; we do not store credit card details)
  • Order history and transaction details

Shopify, our e-commerce platform, also stores some personal data such as customer names, addresses, and order details. By using our Site, you acknowledge and agree that some of your data may be processed by Shopify in accordance with their privacy policy: Shopify Privacy Policy.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to:

  • Fulfill orders, process payments via Stripe, arrange for shipping, and provide invoices/order confirmations.
  • Communicate with you about purchases, inquiries, and updates related to your order.
  • Screen for fraud prevention and security purposes.
  • Improve our Site by analyzing customer browsing and purchase behavior.
  • Conduct targeted marketing campaigns in line with applicable data protection laws.

3. CROSS-BORDER DATA TRANSFERS

As we operate internationally, some of your personal information may be stored and processed outside the UAE, including in the United States, Canada, and the European Economic Area (EEA). By using our services, you consent to this transfer of your data, which will be handled in compliance with UAE PDPL and relevant international privacy laws.

We take appropriate safeguards to ensure that your data is protected, including:

  • Secure data storage and encryption protocols.
  • Compliance with international data protection frameworks.
  • Ensuring third-party service providers (e.g., Shopify and Stripe) meet data protection standards.

4. SHARING YOUR PERSONAL INFORMATION

We share your information with trusted third-party service providers, including:

We may also share your information to comply with legal obligations, enforce our policies, or respond to lawful requests (e.g., subpoenas, search warrants).

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

  • Essential Cookies (required for the website to function properly)
  • Performance Cookies (used to analyze visitor behavior)
  • Marketing Cookies (used for targeted advertising)

By using our Site, you consent to the use of cookies. You can manage your cookie preferences via your browser settings. For more details, visit: All About Cookies.

6. BEHAVIORAL ADVERTISING

We use personal information to provide targeted advertisements. You can opt out via:

You can also opt out via the Digital Advertising Alliance’s opt-out portal: DAA Opt-Out.

7. DATA RETENTION

We retain order-related data for a minimum of five (5) years for tax, regulatory, and fraud prevention purposes. Other personal information is retained for as long as necessary to fulfill the purposes outlined in this policy. You can request data deletion by contactingsupport@tashani.com.

8. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Object to direct marketing and targeted advertising.
  • Request data portability (if applicable under your jurisdiction).

To exercise these rights, contact us atsupport@tashani.com.

9. SECURITY MEASURES

We implement robust security measures to protect your data, including:

  • SSL encryption for secure transactions.
  • Access control mechanisms to prevent unauthorized access.
  • Compliance with industry-standard data protection practices.

10. FORCE MAJEURE

We shall not be liable for any delay or failure in performance resulting from unforeseen circumstances, including but not limited to acts of God, pandemics, cyber-attacks, or regulatory changes.

11. DISPUTE RESOLUTION & UAE CONSUMER PROTECTION

In the event of a dispute, customers may:

  • File a complaint with the Dubai Consumer Protection Department.
  • Pursue legal action through the Dubai Courts or UAE regulatory bodies.

This Privacy Policy complies with UAE Federal Law No. 15 of 2020 (Consumer Protection Law).

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect legal, operational, or regulatory changes. Updates will be posted on this page, and continued use of our Site constitutes acceptance of the revised policy.

13. CONTACT US If you have questions about this Privacy Policy, contact us at:
Tashani Trading LLC
Email:support@tashani.com